POLICY
What is personal data?
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The General Data Protection Regulation (GDPR) states that personal data is any information about an identified or identifiable natural person. This means that information is either directly about someone or can be traced back to this person.
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Privacy Policy
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This Privacy Policy sets out our privacy practices. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us.
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By using any of the Open Up services, you unconditionally agree to be bound by this Privacy Policy.
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Open Up wants to offer you the best possible internet experience. Consequently, additional functions, features, products or services are incorporated into website from time to time. This and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.
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Third party sites
Our website may contain links to other websites. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our Sites and recommend that you check the policy of each site you visit.
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Log files/ IP address
When you visit our site, we may automatically log your IP address (the unique address which identifies your computer on the internet), which is automatically recognised by our web server. We use IP addresses to help us administer the Site and to collect broad demographic information for aggregate use.
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Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, where you have agreed to receive such information, from time to time we may send you details of products and services which we think may be of interest to you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us. We will promptly correct any information found to be incorrect.
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We do collect and use personal information for/in order to:
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Administer your accounts and subscriptions with us;​
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Process intakes, payments or applications submitted by you;
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Customise the service we provide to you;
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Administrate or otherwise carry out our obligations in relation to any agreement you have with us including any booking to our service;
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Verify your identity
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Anticipate and resolve problems with any services supplied to you;
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Carry out market research and tracking of sales data;
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Send you information about our services (if you have chosen to receive such information);
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Keep you informed about our activities
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We need to collect and process personal information about you (including your name, a user name, gender, birth date, and, in connection with your password – an answer to a question that only you would know). We may ask you for this information through our Site, or via one of our telephone operators or when you visit our studio. Certain information is collected automatically.
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Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Sites with information relating to the number of users linking to our Sites from their sites. We may store some information (commonly known as a cookie) on your computer when you look at our site. This information facilitates your use of our Sites and helps us to provide you with the best level of service. You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this).
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Disclosing your information to others
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). Our policy is not to sell or share data.
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Complaints
In case of complaints, for example about the way in which we use your data or how we respond to your privacy-related questions, you can submit a complaint to the Dutch Data Protection Authority.
Contact
If you have any questions about this Privacy Statement or want to exercise your rights as data subjects, you can contact us at hello@openup.world